Cancellation Policy

We ask for as much notice as possible if you need to cancel or reschedule an appointment.

Notice period. Please give us at least 24 hours' notice to cancel or reschedule. This lets us offer the time to someone else.

The $50. Every appointment is secured with $50, and that $50 always comes back to you as credit. On a consultation it is credited to any treatment you book within three months. On a treatment booking it comes off the cost on the day. Cancel or reschedule with at least 24 hours' notice and it carries over to your new appointment.

Late arrival. If you arrive late we will do what we can, but we may need to shorten your appointment so the next client isn't kept waiting.

No-shows. We do not charge a separate no-show fee.

The policy shown here will always match what is set up in our Fresha booking system. If you have a question about a specific booking, please contact us directly.